Privacy Policy
Effective Date: October 25, 2025
JCA Flores Diesel LLC respects your privacy. This Privacy Policy explains how we may collect, use, protect, and disclose information when you visit jcafloresdiesel.com, contact us through the website, or interact with our online services.
1. Information We May Collect
Depending on how you use our website, we may collect information that you voluntarily provide, such as:
- Name.
- Telephone number.
- Email address.
- Vehicle information.
- Vehicle make, model, year, or service needs.
- Appointment preferences.
- Messages submitted through contact or service request forms.
- Any other information you voluntarily provide to us.
We may also automatically receive limited technical information when you visit our website, including:
- IP address.
- Browser type.
- Device type.
- Operating system.
- Pages visited.
- Date and time of visits.
- Referring website.
- General website usage information.
2. How We Use Your Information
We may use information collected through the website to:
- Respond to questions and inquiries.
- Schedule or manage service appointments.
- Provide requested estimates or service information.
- Communicate regarding vehicle repairs or maintenance.
- Provide customer service.
- Improve our website and services.
- Maintain website security.
- Analyze website traffic and performance.
- Comply with legal obligations.
- Prevent fraud, abuse, or unauthorized activity.
3. Phone, Email, and Text Communications
If you provide your telephone number or email address, we may use it to respond to your inquiry, communicate regarding appointments, estimates, vehicle services, or other matters related to your request.
If SMS/text messaging is offered, message and data rates may apply depending on your mobile carrier.
Providing a telephone number for service-related communications does not automatically authorize unrelated marketing messages.
You may ask us to stop promotional communications at any time.
4. Cookies and Similar Technologies
Our website may use cookies or similar technologies to support website functionality, remember preferences, understand website usage, and improve user experience.
Cookies are small files stored on your device by websites.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some portions of the website.
5. Analytics
We may use third-party analytics services to better understand how visitors interact with our website.
These services may collect information such as device information, browser information, approximate location, pages viewed, and interactions with website features.
Analytics information is generally used to improve website functionality and performance.
6. How We Share Information
JCA Flores Diesel LLC does not sell personal information simply because you submit a service inquiry through our website.
We may share information when reasonably necessary with:
- Website hosting providers.
- IT and website service providers.
- Appointment or customer-management platforms.
- Analytics providers.
- Payment processors, when applicable.
- Professional advisers.
- Government authorities when legally required.
Service providers are expected to use information only as necessary to provide services to us or as otherwise permitted by law.
7. Third-Party Services and Links
Our website may include links or integrations involving third-party services such as maps, social media platforms, review websites, payment services, or other external websites.
Those services operate under their own privacy policies and terms.
JCA Flores Diesel LLC is not responsible for the privacy practices of third-party websites.
8. Data Security
We take reasonable administrative and technical measures intended to protect information submitted through our website.
However, no website, internet transmission, electronic storage system, or communication method can be guaranteed to be completely secure.
Therefore, we cannot guarantee absolute security of information transmitted online.
9. Data Retention
We may retain personal information for as long as reasonably necessary to:
- Respond to inquiries.
- Maintain customer and service records.
- Complete requested services.
- Meet accounting or business requirements.
- Resolve disputes.
- Enforce agreements.
- Comply with applicable legal obligations.
Information that is no longer reasonably required may be deleted or anonymized where appropriate.
10. Children's Privacy
Our website and automotive services are not directed toward children under the age of 13.
We do not knowingly collect personal information online from children under 13.
If we become aware that such information has been collected, we may take reasonable steps to delete it.
11. Your Privacy Choices
Depending on applicable law and the nature of the information involved, you may contact us to request that we:
- Correct inaccurate personal information.
- Update your contact information.
- Stop certain marketing communications.
- Delete information where legally appropriate.
- Answer questions regarding how information provided through our website is used.
Certain information may need to be retained for legitimate business, contractual, accounting, warranty, safety, or legal reasons.
12. Do Not Track Signals
Some browsers provide a "Do Not Track" setting. Because there is not a universally accepted standard governing these signals, our website may not respond to all Do Not Track requests.
You may manage cookies and other privacy settings directly through your browser.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, business operations, technologies, or legal requirements.
The updated version will be posted on this page with a revised effective date.
14. Contact Us
For questions regarding this Privacy Policy or information submitted through our website, contact:
JCA Flores Diesel LLC
4203 Burch Dr
Del Valle, TX 78617
Phone: (512) 801-3421
Website: jcafloresdiesel.com
